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Frequently asked questions |
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- Do you accept trade-ins?
Yes. In fact, we'll buy your car even if you don't buy one from us. We will carefully evaluate the internal & external conditions of your car as well will check related documents and afterwards we will offer you a best quote. And you are under no obligation to buy one of Mahindra First Choice Wheels's cars if you sell us yours.
- Can I get my car evaluated online?
You must either bring your car to a Mahindra First Choice Wheels store or get it evaluated free at your doorsteps to receive an evaluation. To determine your car's value, our evaluator will check the documents, inspect and test drive your car. When we’re done, we'll give you a quote, which will be valid for 7days.
- Do I need an appointment for an evaluation to check my car’s worth?
For evaluation at our stores, no evaluation appointment is necessary. Just visit our nearest Mahindra First Choice Wheels Store. For doorstep evaluations, you need to contact us and we will fix an appointment with you for free evaluation of your car. This process usually takes 15 to 20 minutes, and we'll give you the quote.
- How do you determine the value of my car?
First, we check the documents of the cars & then will go to the car to check the paint and body for signs of previous body repair and frame or flood damage. Paint and body for paint lines, overspray, body putty, dents and scratches. Frame damage will also affect your car's value. At Mahindra First Choice Wheels, we don't resell frame-damaged vehicles to our customers. Then we check your car's interior, exterior, mileage, and age. Lastly, we test drive your car to determine its mechanical condition. Excessive mileage, ownership and wear and tear may lower your car's value and decrease its resale value.
- Will you explain how you evaluate my car?
If you have any questions about the evaluation of your car, speak with our evaluator who conducted the evaluation. Our evaluators are trained to explain the evaluation process, including what they looked for and what impacted your car's value.
- What if my car is hypothecated with a finance company & I owe more on my car than the amount of your offer?
If your car is hypothecated with a finance company, it can’t be sold until full loan amount is paid back to the said company. You need to collect Foreclosure Statement from the finance company to know about the pay-off amount at the time of selling the car. Either you pay the pay-off amount or Mahindra First Choice Wheels will pay on your behalf & balance amount of the car will be given to you against the delivery of the car along with relevant original documents. Also, Mahindra First Choice Wheels will hold a small amount for the NOC, which will be given to you against the NOC issued by the finance company
If your pay-off amount is more than the value of your car, we’ll calculate the difference between your pay-off and our offer to you. We'll accept a cash or demand draft in favor of the finance company for the difference in amount and then pay off your finance company for you. Please note that you might be asked to visit to finance company office along with our evaluator to close the loan as this is a requirement by the financier.
- What happens to the cars Mahindra First Choice Wheels buys?
We’ll buy any car, each car must pass our evaluation process before we’ll consider it for our lot & will be sold at our stores & will be transferred to the buyer’s name & the proof of the transferred RC is kept in our records & can be sent to you for your reference on demand.
- Can I trade in my leased car?
In most cases, you can trade in your leased vehicle in almost the same way as any other financed vehicle. Please note that some leasing companies will not allow you to sell the vehicle prior to the expiration of the lease.
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